Business Intelligence & Digital Solutions Manager

Business Intelligence & Reporting

• Lead the development and maintenance of Power BI dashboards, KPI scorecards, and management reporting.
• Provide business insights and analysis to support strategic and operational decision-making.
• Ensure reporting accuracy, consistency, and data governance standards across the organization.
• Partner with business teams to improve visibility into sales performance, inventory, forecasting, pricing, and operational metrics.
• Design, develop, and maintain OLAP/analytical data models and reporting structures that support cross-functional decision-making.
• Develop and maintain data warehousing solutions, including ETL processes that integrate data from ERP, CRM, and operational sources. 
• Implement data quality checks and validation procedures to ensure data accuracy, completeness, and consistency across reporting platforms.
• Monitor and optimize the performance of data solutions to ensure they meet business requirements and service-level standards. Business Process Improvement
• Identify opportunities to simplify, standardize, and improve business processes.
• Lead process improvement initiatives that increase efficiency, accountability, and execution effectiveness.
• Support the development of scalable workflows and business procedures.
• Drive continuous improvement initiatives across commercial and operational functions.

Digital Solutions & Automation

• Identify opportunities to automate manual processes through digital tools and technology solutions.
• Lead implementation of reporting automation, workflow automation, and productivity improvement initiatives.
• Evaluate emerging technologies, AI tools, and digital solutions that can improve business performance.
• Support adoption of digital tools across the organization. Business Partnership
• Collaborate closely with Sales, Product Management, Operations, Finance, and Marketing teams to understand business requirements.
• Translate business challenges into reporting, process, and technology solutions.
• Support forecasting, NPI tracking, pricing analysis, promotional analysis, and business reviews.
• Act as a trusted advisor on reporting, analytics, and process improvement opportunities. People Leadership
• Lead, coach, and develop Business Intelligence team members.
• Set priorities, allocate resources, and ensure timely execution of team deliverables.
• Build organizational capability in reporting, analytics, and digital solutions.
• Foster a culture of ownership, continuous improvement, and customer-focused problem solving.

Resource Management

• Coordinate internal resources, external consultants, contractors, and shared service support when required.
• Ensure appropriate allocation of resources between routine data management activities and higher-value business enablement initiatives.
• Drive automation and process improvements to reduce manual reporting and data maintenance efforts.

Success Measures

• Improved reporting quality and business visibility.
• Increased automation and reduction of manual processes. • Improved forecast reporting and business performance tracking.
• Successful delivery of process improvement and digital transformation initiatives.
• Effective development and utilization of BI team resources.

Technical Skills

• Advanced Power BI development and dashboard design, including data modelling, DAX, and report publishing via Power BI Service. 
• Strong SQL and data analysis capabilities, including proficiency in T-SQL, query optimization, and stored procedure development. 
• Experience with SQL Server and SSAS cube/OLAP development. 
• Experience designing and implementing ETL processes to integrate data from multiple sources into centralized data warehouses. 
• Advanced Microsoft Excel skills, including Power Query, pivot tables, and financial modelling.
• Intermediate Python skills for data processing, automation scripting, and analytics; experience with machine learning concepts is an asset. 
• Experience working with ERP, CRM, and business reporting systems; familiarity with data integration across these platforms. 
• Familiarity with data quality frameworks, validation procedures, and data governance best practices.
• Knowledge of Retail, Supply Chain, Sales, and/or Finance business processes is an asset. 
• Familiarity with AI productivity tools and business automation technologies; experience with AI/ML applications in a business context is an asset. Qualifications
• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Business, or a related field. 
• 5+ years of experience in Business Intelligence, data analytics, or a related field. • Demonstrated experience in BI development, data warehousing, and end-to-end reporting solution delivery. 
• Strong analytical and problem-solving skills with the ability to translate complex data into clear business insights.
  
• Excellent communication and collaboration skills; ability to work effectively with technical and non-technical stakeholders.
• Experience with key process mapping and process improvement methodologies is an asset.

• Health Insurance, Dental Insurance, Vision Insurance
• Employee Support Program 
• Gym & Exercise Subsidy
• Generous PTO (Paid Time Off)Flexibile Work Model
• Midea Care - 4 hours off per month to focus on your personal mental health
• Disability Coverage & Parental Leave
• Retirement Savings (RRSP) Company Match

marisa.lee@midea.com