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Customer Support Center

Do you have questions about your recent product purchase, a replacement part, questions about product installation or how to register your product? 

 

Midea Customer Service is here to help!

How can we help?
  • Product Parts & Accessories
    Midea AU Product Parts & Accessories
    Product Parts & Accessories
    Contact us to replace the parts and accessories made specifically for your Midea products. Call Now
  • Call Customer Support
    Midea AU Call Customer Support
    Call Customer Support
    Do you have questions about your Midea product? Midea Customer Service is here to help! Contact Us
Did you know?

Did you know?

Our app helps you control smart devices from the convenience of your smartphone.

Contact Us
  • Air Conditioners
    Contact our dedicated team for all air conditioners enquiries
    Contact our dedicated team for all air conditioners enquiries
    Monday to Friday, 9:30am - 5:30pm AEST (except Public Holidays)
  • Hot Water Systems
    Contact our dedicated team for all Hot Water Systems enquiries
    Contact our dedicated team for all Hot Water Systems enquiries
    Monday to Friday, 9am - 5pm AEST (except Public Holidays)
  • General Enquiries
    Midea Customer Care team are ready to help.
    Midea Customer Care team are ready to help.
    Monday to Friday, 9am - 5pm AEST (except Public Holidays)
  • Purchase Parts and Accessories
    Contact us to replace the parts and accessories made specifically for your Midea products.
    Contact us to replace the parts and accessories made specifically for your Midea products.
    Shop Parts via Email
  • AU Warranty Claim
    Outside of business hours or dont have time to call? Lodge your claim straight into our system and our customer care team will contact you.
    Outside of business hours or dont have time to call? Lodge your claim straight into our system and our customer care team will contact you.
    Raise a Warranty Claim
  • NZ Warranty Claim
    Outside of business hours or dont have time to call? Lodge your claim straight into our system and our customer care team will contact you.
    Outside of business hours or dont have time to call? Lodge your claim straight into our system and our customer care team will contact you.
    Raise a Warranty Claim
Our Offices
  • au Australia
    Corporate Office
    Suite 1, Level 12, 600 St Kilda Road, Melbourne, VIC 3004, Australia
    Monday to Friday, 9am - 5pm (except Public Holiday)