About Midea,About Midea





In order to protect our customers, Midea Home Appliances UK Ltd. will provide at least 3 years of security update support for our company products from the date of release. If you believe you have discovered a security or privacy vulnerability that affects in the equipment, software, or web servers of Midea Home Appliances UK Ltd., please report it to us. We welcome anyone to report issues, including security researchers, developers, and customers. Midea Home Appliances UK Ltd. will quickly and cautiously address security vulnerabilities in our products or services. We will take necessary measures to reduce customer risks, provide timely information, and provide vulnerability fixes and mitigation measures needed to address security threats in the equipment, software, or web servers of Midea Home Appliances UK Ltd.

*For certain models, we may support security updates for an extended period depending on the situation. If a very serious security vulnerability is discovered, we may still be able to provide you with the necessary security fixes, even if your device has reached the end of its security life.

  • Vulnerability reporting
    Vulnerability reporting

    The vulnerability reporter can submit potential security vulnerabilities to Midea Home Appliances UK Ltd. through the emergency response email.

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  • Vulnerability handling process
    Vulnerability handling process

    Midea Home Appliances UK Ltd. handles reported potential vulnerabilities according to its vulnerability handling process.

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  • Security Notice
    Security Notice

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