Our company places a high priority on the protection of personal data and respects your desire for privacy. In the following, we inform you about the collection of personal data when using our website/s OR our platform OR our app. If you still have questions about the handling of your personal data, please contact our data protection officer.
When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions and process your requests. The legal basis in this respect is Art. 6 para. 1 s. 1 lit. f GDPR. Insofar as we request input via our contact form that is not required for contacting you, we have always marked this as optional. This information serves us to specify your request and to improve the processing of your request. A communication of this information is expressly on a voluntary basis and with your consent, Art. 6 para.1 s. 1 lit. a GDPR. Insofar as this involves information on communication channels (for example, e-mail address, telephone number), you also consent to us contacting you via this communication channel, if necessary, in order to respond to your request. You can, of course, revoke this consent at any time for the future.
Your data that we have received in the course of contacting you will be deleted as soon as it is no longer required to achieve the purpose for which it was collected, your request has been fully processed and no further communication with you is necessary or desired by you.
As the controller, our company has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, internet-based data transmissions can generally have security gaps. Absolute protection cannot be guaranteed; in any case, sending unencrypted e-mails is not secure. We therefore ask you not to send sensitive data by unencrypted e-mail, but to use either encrypted communication channels (e.g. our contact form) or the postal service.
We will gladly provide you with information as to whether personal data relating to you is being processed; if this is the case, you have a right to information about this personal data and to the information listed in detail in Art. 15 GDPR. In addition, you have the right to rectification (Art. 16 GDPR), the right to restriction of processing (Art. 18 GDPR), the right to erasure (Art. 17 GDPR) and the right to data portability (Art. 20 GDPR) under the respective legal conditions.
You have the right to object to processing under the legal conditions (Art. 21 GDPR).
To exercise your above rights, please contact us by e-mail to MideaDPO@midea.com or by post to address company. The exercise of your above rights is free of charge for you.
Without prejudice to these rights and the possibility of seeking any other administrative or judicial remedy, you may at any time exercise your right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes data protection law (Art. 77 GDPR).
Legal basis for our data processing
The processing of personal data can be based on various legal bases. If we need your data to fulfil a contract with you or to respond to inquiries from you regarding a contract, the legal basis for this data processing is Art. 6 para. 1 s. 1 lit. b GDPR. If we obtain your consent for certain data processing, the legal basis is Art. 6 para. 1. s. 1 lit. a GDPR. We carry out some data processing on the basis of our legitimate interest, always weighing your interests worthy of protection against our legitimate interests. The legal basis here is Art. 6 para. s. 1 lit. f GDPR. If processing is necessary to fulfil a legal obligation to which we are subject, the legal basis is Art. 6 para. 1 s. 1 lit. c GDPR.
Below we explain how we process personal data via our website.
Data processing during website visit
During the mere informational use of the website, i.e., if you do not register or otherwise transmit information to us (e.g., via a contact form), we collect the following technical information (log file data):
- Operating system of the end device with which you visit our website
- browser (type, version & language settings)
- the amount of data retrieved
- the current IP address of the end device with which you visit our website
- date and time of access
- the URL of the previously visited website (referrer)
- the URL of the (sub)page you are accessing on the website
- the Internet service provider of the accessing system
The collection of this data is technically necessary to display our website to you and to ensure stability and security. We (and our service provider) do not regularly know who is behind an IP address. We do not combine the data listed above with other data.
The legal basis is Art. 6 para. 1 s. 1 lit. f GDPR. Since the collection of the data for the provision of the website and the storage in log files are absolutely necessary for the operation of the website and to protect against misuse, our legitimate interest in the processing of personal data.
We have taken extensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly reviewed and adapted to technological progress.
As a matter of principle, your personal data will not be transferred to third parties unless we are legally obliged to do so, or the transfer of data is necessary for the performance of the contractual relationship, or you have previously given your express consent to the transfer of your data.
External service providers and partner companies, such as online payment providers or a shipping company commissioned with the delivery, only receive your data to the extent that this is necessary to process your order / your order. In these cases, however, the scope of the transmitted data is limited to the necessary minimum. Insofar as our service providers process your personal data on our behalf, we ensure within the framework of order processing pursuant to Art. 28 GDPR that they comply with the provisions of data protection laws in the same manner. Please also note the data protection notices of the respective providers. The respective service provider is responsible for the content of third-party services, whereby we check the services for compliance with the legal requirements within the scope of reasonableness.
We attach importance to processing your data within the EU / EEA. However, it may happen that we use service providers who process data outside the EU / EEA. In these cases, we ensure that an adequate level of data protection comparable to the standards within the EU is established at the recipient prior to the transfer of your personal data. This can be achieved, for example, via EU standard contracts or Binding Corporate Rules or special agreements to whose regulations the company may be subject.
You can apply to our company electronically, e.g. via e-mail or web forms. Please note that unencrypted e-mails will not be transmitted without access protection.
Your details will be used for processing your application and deciding whether to establish an employment relationship. Furthermore, your personal data may be processed insofar as this should be necessary for the defense of asserted legal claims against us arising from the application process. The legal basis for this is Art. 6 para. 1 s.1 lit. f GDPR. The stated purposes also constitute the legitimate interest in the processing.
Insofar as an employment relationship arises between you and us, we may, in accordance with applicable data protection laws, further process the personal data already received from you for the purposes of the employment relationship if this is necessary for the implementation or termination of the employment relationship or for the exercise or fulfilment of the rights and obligations of the representation of the interests of employees resulting from a law or a collective agreement, a works agreement or a service agreement (collective agreement).
Your application data will not be processed beyond the described use.
Your personal data will be deleted after completion of the application process after 6 months at the latest, provided that no other legitimate interests on our part oppose deletion or you have not given us your consent for longer storage.
What are cookies?
Cookies are data that are stored on your computer by a website you visit and allow your browser to be reassigned. Cookies transmit information to the entity that sets the cookie. Cookies can store various information, such as your language setting, the duration of your visit to our website or the entries you have made there. This prevents you, for example, from having to re-enter required form data each time you use the site. The information stored in cookies can also be used to recognize preferences and to tailor content according to areas of interest.
There are different types of cookies: session cookies are sets of data that are only temporarily held in memory and deleted when you close your browser. Permanent or persistent cookies are automatically deleted after a predetermined duration, which may vary depending on the cookie. The information can also be stored in text files on your computer with this type of cookie. However, you can also delete these cookies at any time via your browser settings.
First-party cookies are set by the website you are currently visiting. Only that website is allowed to read information from these cookies. Third-party cookies are set by organizations that do not operate the website you are visiting. For example, these cookies are used by marketing companies.
The legal basis for possible processing of personal data using cookies and their storage period may vary. Insofar as you have given us your consent, the legal basis is Art.6 para.1 s.1 lit.a GDPR. Insofar as the data processing is based on our overriding legitimate interests, the legal basis is Art.6 para.1 s.1 lit.f GDPR. The stated purpose then corresponds to our legitimate interest.
_ga: Persistent third-party cookie for the purpose of distinguishing users in the context of tracking by Google Analytics. The storage period is 2 years.
You have the option of registering on our websites and creating a customer/user account. Necessary personal data is marked as mandatory in the respective registration form, additional information is voluntary.
We use the so-called double opt-in procedure for registration, i.e. your registration is only completed when you have first confirmed your registration via a confirmation e-mail sent to you for this purpose by clicking on the link contained therein. If you do not confirm your registration, it will be automatically deleted from our database. Once you have registered, you will receive personal, password-protected access and will be able to view and manage the data you have stored. Registration is voluntary, but may be a prerequisite for using certain of our services.
We store your data required for the fulfilment of the contract, if necessary also information on the method of payment, until you finally delete your access. Furthermore, we store the additional data you provide for the duration of your use of the customer/user account, unless you delete it beforehand. You can manage and change all details in the protected customer area.
You can delete your customer/user account at any time. When the account is deleted, all personal data that is not subject to a legal obligation to retain data or Article 17 para.3 GDPR will be deleted.
The legal basis for this data processing is Art. 6 para. 1 lit. a, b and f GDPR.
For the purpose of analysing and optimizing our websites, we use various services, which are described below. We use these services to analyse how many users visit our site, what information is most in demand or how users find the offer. We also collect data on the Internet page from which a user came to our website (so-called referrer), which sub-pages of the website were accessed or how often and for how long a sub-page was viewed. This helps us to design our offers in a user-friendly way, to find errors and to improve our offers, and this is also our legitimate interest in using these tools. The data collected in this process is not used to personally identify individual users. We take a data-saving approach: Anonymous or at most pseudonymous data is collected. The legal basis for this data processing is your consent pursuant to Art. 6 para.1 lit.a, 7 GDPR.
Insofar as you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC. The responsible party for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
Scope of processing
Google Analytics 4 has IP address anonymization enabled by default. Due to IP anonymization, your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
During your website visit, your user behaviour is recorded in the form of "events". Events can be:
- Page views
- First visit to the website
- Start of session
- Your "click path", interaction with the website
- Scrolls (whenever a user scrolls to the bottom of the page (90%))
- clicks on external links
- internal search queries
- interaction with videos
- seen / clicked ads
- Your approximate location (region)
- your IP address (in shortened form)
- technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
- your internet service provider
- the referrer URL (via which website/ via which advertising medium you came to this website)
Purposes of the processing
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your (pseudonymous) use of the website and compiling reports on website activity. The reports provided by Google Analytics are used to analyse the performance of our website.
Recipients of the data are/may be
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as processor under Art. 28 GDPR).
Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA
Alphabet Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA
It cannot be ruled out that US authorities may access the data stored by Google.
Third country transfer
Insofar as data is processed outside the EU/EEA and there is no level of data protection corresponding to the European standard, we have concluded EU standard contractual clauses with the service provider to establish an appropriate level of data protection. The parent company of Google Ireland, Google LLC, is based in California, USA. A transfer of data to the USA and access by US authorities to the data stored by Google cannot be ruled out. The USA is currently considered a third country from a data protection perspective. You do not have the same rights there as within the EU/EEA. You may not be entitled to any legal remedies against access by authorities.
The data sent by us and linked to cookies are automatically deleted after 2 OR 14 months. Data whose retention period has been reached is automatically deleted once a month.
The legal basis for this data processing is your consent pursuant to Art.6 para.1 s.1 lit.a GDPR.
You can revoke your consent at any time with effect for the future by accessing the cookie settings HERE and changing your selection there. The lawfulness of the processing carried out on the basis of the consent until the revocation remains unaffected.
Alternatively, you can prevent the storage of cookies from the outset by setting your browser software accordingly. However, if you configure your browser to refuse all cookies, you may experience limitations in functionality on this and other websites. In addition, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google, by
a. not giving your consent to the setting of the cookie or
b. downloading and installing the browser add-on to disable Google Analytics HERE.
Google Tag Manager
For transparency reasons, we would like to point out that we use the Google Tag Manager of the provider Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. The responsible entity for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
The Google Tag Manager itself does not collect any personal data. The Google Tag Manager makes it easier for us to integrate and manage our tags. Tags are small code elements that are used, among other things, to measure traffic and visitor behaviour, track the impact of online advertising and social channels, set up remarketing and targeting, and test and optimize websites. We use the Tag Manager for the Google Analytics service. If you have made a deactivation, this deactivation will be taken into account by Google Tag Manager. For more information on the Google Tag Manager, see: https://www.google.com/intl/de/tagmanager/use-policy.html
The responsible party within the meaning of the General Data Protection Regulation (GDPR) is:
Midea Group Co. Ltd.
Address: No. 6 Midea Avenue Beijiao, Shunde, Foshan, Guangdong Province, P.R. China 528311
Contact details: MideaDPO@midea.com