UK
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2 Years Warranty
2 Years WarrantyAll Midea home appliances come with a comprehensive 2-year manufacturer’s warranty as standard. -
6 Years Warranty
6 Years WarrantySelected appliances come with up to 6 years coverage. Register within 30 days to extend the standard 2-year warranty by a further 4 years. -
Lifetime Warranty for selected spare parts
Lifetime Warranty for selected spare partsRegister within 30 days of purchase to enjoy lifetime availability of selected spare parts throughout the product lifecycle. -
Express 7-day on-site Repair/Replace
Express 7-day on-site Repair/ReplaceStress-free assistance with on-site repair or replacement within 7 days – backed by our dedicated UK network.
*Terms and Conditions apply. Please refer to the full Terms and Conditions for details.
We would like to thank you for choosing a Midea appliance.
We are here to help!
If you have any questions about setting up your appliance, it’s functions, or if you are experiencing any problems then please contact our Midea Aftersales Team:
Midea UK: 0333 900 1101
service_uk@midea.com
www.midea.com/uk/support
If you suspect that your appliance may have a fault, then please check your User Manual to ensure the correct installation and setup steps have been followed and your appliance is being used in line with our guidelines.
If you are still experiencing problems, please contact our Aftersales Team providing the following information:
- Proof of Purchase
- Serial number of your appliance
- Description of the fault
Manufacturer’s Warranty Terms and Conditions:
Our appliances are supported with a manufacturer’s warranty. Please check your warranty registration to confirm the duration your individual appliance is covered for.
This manufacturer’s warranty is in addition to, and does not affect, your legal rights against the retailer or any other rights and remedies available to you under applicable consumer law. In particular, nothing in this warranty excludes or limits any rights you may have under the Consumer Rights Act 2015.
The warranty period commences on the date of delivery and/or installation as specified within the purchase receipt.
If ownership of the appliance is transferred to another party and the appliance is within warranty, the original purchase receipt must be retained and provided if required.
Your warranty is subject to the below provisions, to the extent the defect was caused by or is attributable to the respective failure:
- This warranty applies only to appliances purchased and used in the United Kingdom and Republic of Ireland. This does not affect any mandatory legal rights that cannot be excluded under applicable law.
- Has been installed, used and maintained in accordance with the user instructions.
- Has been used for normal domestic use only, unless otherwise agreed by us in writing.
- Where installation by a qualified engineer is required, has been installed in accordance with applicable law, regulation and relevant industry standards; and
- Has not been modified, altered or repaired by any person not authorised by us, where that modification, alteration or repair caused or contributed to the defect complained of.
- This warranty does not cover any defect or damage to the extent that it is caused by misuse, neglect, accidental damage, improper installation, improper maintenance, unauthorised repair or modification, or failure to follow the user instructions.
This warranty will not apply to defects or damage caused by misuse, neglect, accidental damage, use outside normal domestic use, use contrary to the user instructions, unauthorised modification or repair, or use of the appliance as an ex-display or demonstration model where the relevant defect or damage arises from that prior use.
We will act reasonably when assessing whether a claim falls within these exclusions.
If a defect arising from faulty materials or workmanship is reported during the warranty period, we will, at our option and free of charge under this warranty, repair the appliance or provide a replacement appliance of the same or equivalent specification, unless the chosen remedy is impossible or disproportionate.
Small appliances or vacuum cleaners that can reasonably be transported or posted may need to be shipped to our repair centre. Larger appliances will normally be repaired at the installation address. We will tell you in advance if return is required and whether any packaging or collection arrangements are needed.
This warranty does not cover:
- consumable items and parts subject to normal wear and tear, including light bulbs, filters, bags, belts and similar items.
- cosmetic damage, including scratches, dents or superficial marks, which do not affect the functionality of the appliance.
- routine maintenance, cleaning, descaling and other ordinary upkeep.
- defects or damage caused by external events or services outside our control, including interruption or irregularity of power, gas or water supply.
- damage caused by transport after delivery, misuse, neglect, accidental damage, improper installation, improper maintenance, or use contrary to the user instructions; and
- damage caused by environmental conditions or materials not reasonably suitable for the appliance.
Any repair or replacement carried out under this warranty will be covered for the remainder of the original warranty period only, unless a longer period is required by law. This does not affect any legal rights you may have in relation to the repair, replacement parts supplied, or the appliance generally. If the same fault recurs, or if a repair is unsuccessful, we will assess the appliance and provide an appropriate remedy under this warranty, acting reasonably and in accordance with applicable law.
If, within the warranty period, the repair costs are deemed beyond economical repair, an equivalent model, or in the case of a design change the closest available model to the original specification, will be sourced for replacement. We are not obliged to provide a replacement that is identical in appearance or matches other appliances in the household.
Any repair or replacement provided under this warranty will continue only for the unexpired balance of the original warranty period, unless otherwise required by law.
Nothing in this warranty excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable law. Subject to the foregoing, this warranty does not cover losses that are not a foreseeable consequence of our breach of this warranty, or losses relating to any business, trade, craft or profession.
You must provide our engineer with safe and reasonable access to the appliance at the agreed appointment time. Where parking restrictions apply, you should provide any required permit or make us aware of any parking charges in advance. If, acting reasonably, our engineer considers the working environment unsafe or cannot obtain reasonable access to the appliance, the visit may be cancelled or rearranged. We may charge a reasonable call-out fee for missed appointments, lack of access, or where parking charges were not disclosed in advance, provided we informed you of the potential charge before the visit
We operate a zero-tolerance policy in relation to abusive, threatening or violent behaviour towards our staff or contractors. Where such behaviour occurs, we may suspend or refuse in-person service visits and require all further communication to take place through an alternative channel or require appropriate safety measures to be put in place before a visit is rearranged. This clause does not affect any rights that cannot lawfully be excluded.
We may charge a reasonable inspection, call-out, labour or parts fee where:
- the reported issue is not covered by this warranty;
- the appliance is found not to have a fault; or
- the fault has been caused by an excluded event or circumstance,
provided that we informed you in advance that such charges may apply.
WARRANTY PERIOD
This 4-year extended warranty promotion is in addition to our standard 2-year manufacturer’s warranty and is only valid for customers who purchased qualifying product from a participating Retailer within the promotional period and who have registered their purchase in time.
CONDITIONS OF THE PROMOTIONAL WARRANTY:
1. The 2-year standard manufacturer warranty plus 4-year promotional warranty is only applicable to the original purchaser of the product within the United Kingdom and Republic of Ireland and cannot be transferred. No alternative will be offered.
2. The 2-year standard manufacturer warranty plus 4-year promotional warranty is in addition to, and does not affect, the customer’s statutory rights.
3. Only qualifying models purchased within the promotional period from selected Retailers (see Appendix 1) are valid – all other purchases, unless stated otherwise, are covered by the Midea 2-year standard manufacturer warranty only.
4. To activate your 2-year standard manufacturer warranty plus 4-year promotional warranty, you must complete warranty registration within 30 days of purchasing a qualifying product. Register your product and personal details online through the Midea warranty registration website (midea.warrantyonline.co.uk) or over the phone (0333 034 8425). The registration process may require an image of your invoice/receipt and must include the valid serial number of the appliance. No promotional warranty repair service will be provided without this completed registration.
5. Only qualifying products used in a normal domestic environment are covered. Commercial use in any application would make the warranty invalid.
6. The 2-year standard manufacturer warranty plus 4-year promotional warranty, only applies to individual end users and not companies, retailers or organisations for resale or commercial type use.
7. When warranty service involves the exchange of a product or part, subject to applicable law, the item replaced becomes the property of Midea. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product.
8. To benefit from the 2-year standard manufacturer warranty plus 4-year promotional warranty, you agree to be bound by these terms and conditions.
9. Product Identification
a. Midea reserves the right to reject claims for any services/work where the customer requesting such services/work from Midea and/or its agents cannot produce for verification the product serial number and proof of purchase from the original sale.
b. The warranty will be void if the Serial Number sticker on the equipment is damaged to be illegible, modified or removed.
c. If a request for repair is made against the warranty where the Serial Number sticker is not attached to the product or the customer cannot produce their original proof of purchase, the agents will not affect a repair and the customer will be charged a call-out fee.
10. Promotional Warranty Conditions
a. This promotional warranty applies to new product purchased for domestic use in the United Kingdom and Republic of Ireland.
b. This promotional warranty only applies to a qualifying product bought during the qualifying time from a participating retailer and registered within 30 days of purchase.
c. This promotional warranty only covers the cost of parts and labour, provided by Midea or their nominated agents, to repair any manufacturing defects arising from normal domestic usage within the warranty period.
d. This promotional warranty is non-transferrable and only applies to the first user of a new appliance.
e. This promotional warranty is void if there has been any unauthorised access to the components or software of the product.
f. Midea or its authorised service agents will at their discretion and without charge, repair or replace the defective parts or components.
g. Customers are required to present their purchase invoice/receipt for free warranty service. If this is unavailable Midea or its agents reserve the right to decline any warranty claim/service.
h. Midea accepts no liability for loss, damage or theft of product as a result of freight, transport or storage.
i. You must provide our engineer with safe and reasonable access to the appliance at the agreed appointment time. Where parking restrictions apply, you should provide any required permit or make us aware of any parking charges in advance. If, acting reasonably, our engineer considers the working environment unsafe or cannot obtain reasonable access to the appliance, the visit may be cancelled or rearranged and you may be charged a call-out fee for the missed appointment.
11. What is not covered by this promotional warranty (excluded):
a. consumable items and parts subject to normal wear and tear, including light bulbs, filters, bags, belts and similar items.
b. cosmetic damage, including scratches, dents or superficial marks, which do not affect the functionality of the appliance.
c. routine maintenance, cleaning, descaling and other ordinary upkeep. Promoter: Midea Home Appliances UK Ltd., Conavon Court Ground Floor, 12 Blackfriars Street, Salford, Manchester, M3 5BQ, UK.
d. defects or damage caused by external events or services outside our control, including interruption or irregularity of power, gas or water supply.
e. damage caused by transport after delivery, misuse, neglect, accidental damage, improper installation, improper maintenance, or use contrary to the user instructions; and
f. damage caused by environmental conditions or materials not reasonably suitable for the appliance.
GENERAL TERMS
1. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of this Promotion.
2. The Promoter shall not be liable for any interruption to this promotion whether due to force majeure or other factors beyond the Promoter’s control.
3. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claim(s) including, without limitation, to require further verification as to the identity, and other relevant details of an entrant or claimant and/or the verification as to their qualifying purchase.
4. This promotional offer cannot be used in conjunction with any other similar Midea Home Appliances UK Ltd promotion(s).
5. Midea Home Appliances UK Ltd reserves the right to amend the promotion in whole or part without prior notice or compensation for necessary changes. Any qualifying purchases made prior to any date of modification will be honoured where registration takes place within 30 days of purchase.
6. These terms and conditions are governed by English law. Consumers may also benefit from any mandatory rights and protections available under the laws of their country of residence. Nothing in these terms affects any mandatory consumer rights.
APPENDIX ONE
Applicable models and promotional periods – only applicable to purchases made from participating retailers (not all models are applicable to all participating retailers).
Promotional Period Commences – 01/06/2026
Promotional Period Valid Until – 31/12/2026
Participating Retailers:
- Euronics
- Sirius Buying Group
- Wren Kitchens
- Magnet
- AO.com
- Argos
- B&Q
- ASDA
Qualifying Products:
- MDRB548MIC46
- MDRB600MIC46P
- MDRF705BIE70
- MDRM706BIE70
- MDRF600BIE70
- MDRM587BIE70
- MDRF692FIC46
- MDRM691FIC46
- MDRS791MIC46
Our appliances are supported with a manufacturer’s warranty. Please check your warranty registration to confirm the duration your individual appliance is covered for and the terms and conditions of your appliance warranty.
In addition to this for appliances purchased within the UK and Republic of Ireland, on a selection of spare parts, Midea Home Appliances UK Ltd (“Midea”) offers a lifetime guarantee on these against defects in materials and workmanship. This guarantee applies only to the specific spare parts identified in the applicable product documentation or on our website at www.midea.com/uk/support, being selected spare parts essential for the normal performance of the appliance.
For the purposes of this guarantee, “lifetime” means a period of 12 years from the date of delivery or installation of the relevant product, as shown on the proof of purchase.
This guarantee is in addition to, and does not affect, your statutory rights.
This guarantee applies only if the appliance is registered within 30 days of purchase online through the Midea registration website (midea.warrantyonline.co.uk) or over the phone (0333 034 8425). The registration process may require an image of your invoice/receipt and must include the valid serial number of the appliance. No guaranteed parts will be provided without this completed registration.
This guarantee is subject to the exclusions set out in the standard appliance warranty terms and conditions, except where expressly stated otherwise in these terms.
Outside the standard manufacturer’s warranty period, this guarantee covers the selected spare part only. Engineer visit, diagnosis and labour charges remain payable by the customer. If during the visit, the approved engineer confirms that the appliance fault is due to a defective part covered by this guarantee, Midea will cover the cost of supplying the replacement part. If a covered replacement part is no longer available, we may, at our discretion, offer a replacement product from our range at a discounted price.
This guarantee only applies to a selection of spare parts on selected models (see Appendix 1), essential for the normal performance of the appliance.
APPENDIX ONE
Applicable models and promotional periods.
Promotional Period Commences – 01/06/2026 Promotional Period Valid Until – 31/12/2026
Qualifying Spare Parts:
- Brushless DC Motor
- Inverter Compressor
Qualifying Products:
- MDRB548MIC46
- MDRB600MIC46P
- MDRF705BIE70
- MDRM706BIE70
- MDRF600BIE70
- MDRM587BIE70
- MDRF692FIC46
- MDRM691FIC46
- MDRS791MIC46
Promoter: Midea Home Appliances UK Ltd., Conavon Court Ground Floor, 12 Blackfriars Street, Salford, Manchester, M3 5BQ, UK.