Statement of Compliance

In order to protect our customers, MIDEA ELECTRONICS AUSTRALIA CO PTY LTD. will provide at least 3 years of security update support for our company products from the date of release. If you believe you have discovered a security or privacy vulnerability that affects in the equipment, software, or web servers of MIDEA ELECTRONICS AUSTRALIA CO PTY LTD., please report it to us. We welcome anyone to report issues, including security researchers, developers, and customers. MIDEA ELECTRONICS AUSTRALIA CO PTY LTD will quickly and cautiously address security vulnerabilities in our products or services. We will take necessary measures to reduce customer risks, provide timely information, and provide vulnerability fixes and mitigation measures needed to address security threats in the equipment, software, or web servers of MIDEA ELECTRONICS AUSTRALIA CO PTY LTD.

*For certain models, we may support security updates for an extended period depending on the situation. If a very serious security vulnerability is discovered, we may still be able to provide you with the necessary security fixes, even if your device has reached the end of its security life.