support

Contact Information

General Enquiries

Midea Customer Care team are ready to help.

New Zealand
Warranty Claim

Outside of business hours or dont have time to call? Lodge your claim straight into our system and our customer care team will contact you.

Raise a Warranty Claim

Midea Office

Need a Helping hand?

We're here to make your Midea products feel right at home. 
Ask questions, get warranty advice or personalised support from our experts

 Monday to Friday, 9am – 5pm NZT
  • Call Customer Support
    Call Customer Support

    Do you have questions about your Midea product? Midea Customer Service is here to help!

    Contact Us
  • Product Parts & Accessories
    Product Parts & Accessories

    Contact us to replace the parts and accessories made specifically for your Midea products.

    customercare.au@midea.com
  • FAQ
    FAQ

    Find answers about product setup, use and care, and repair.

    Find an Answer