Washbot

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It is recommended to check and clear obstacles around the robot vacuum cleaner, and ensure that the correct cleaning mode is selected, to achieve the best cleaning results.

We recommend you first check the room if there are obstacles hindering the operation of the machine (such as small animals or other objects). Then check the machine's sensors and battery status. If there are issues, you can try cleaning the sensors or replacing the battery. If the problem persists, we recommend you contact our customer service for repair or replacement.

We recommend checking whether there are hard objects jammed, or Hair tangled too tightly.

There is a mutual exclusion logic between the robot and the washing machine; it is recommended to run the robot and the washing machine separately and not simultaneously.

It is recommended to lower the robot's suction level; do not use the powerful setting.

It is recommended to check if the cleaning basin is dirty and clean it.