This company does not back their product. Had unit for 3 days, and the symbols on the control panel rubbed off. Called customer support did exactly what they told me to doe. They played the waiting game. When I contacted customer support , they did absolutely nothing to help me, other than a can speech. Support representives where very unprofessional, they told be to take the product back where I purchase, get a refund and then buy the product again. Now why would I buy the same product again, when this unit has a design problem . I read over 100 reviews about my same problem, and they were told to do the same.

Only had this for 4 days, and when I went to touch the up indicator symbol, it smudded and wipe off . I think they are just decals. So be safe not to use a wet hand, when touching. as they smear off .

The blue display light is so bright it has disrupted my circadian rhythms. It was so hard to install and is still not in there correctly. The window screen doesn't fit as stated in the sales description. Lastly, there were no WiFi instructions in the manual.

INSTALL - Fairly straight forward & only req'd a few tools plus a drill for 1/8" pilot holes for the 1/2" metal screws to secure in place. Took approx 30 mins from out-of-the-box & in-the-window operation. Took another 30 - 45 mins to install gaskets / tape for sealing purposes + setting up the SMART App & Alexa. TEMP - First day of use in FLORIDA Spring (5/31/20) - 96F & sunny! Put it on 62F to get a 300' SF room cooled down. Took about 2 hours but it worked great & blows very cold air! Thermometer placed at vents registered 61F & you could feel the cool air 10' - 15' away from the unit. REMOTE - this little unit also has a remote to help you control the unit's temp, mode, fan speed, etc. so you don't have to get-up ... of course, if you have a smart phone, read on ... SMART APP - This took several tries & 2 devices. USE ONLY 2.4ghz WiFi signal when connecting to your home network & the AC network OR you will NOT successfully configure the unit. Even after doing this several times, I ended up switching devices from my iPhone 8+ to my iPad. I kept getting "Internal Error" when attempting to move on from Step 3 after successfully connecting to the AC Network. I downloaded the same app on the iPad, logged-in, followed the same set-up as before - Viola ... SUCCESS on the 1st try!! Once connected, you can activate Alexa & to use voice commands from within the house or from your iPhone Alexa app for "scenes" if your home is SMART configured. You can also use the MIDEA AIR AP. This has some nice user interface from background color to let you know which mode your AC unit is running as well as the ability to control / set temp, mode, fan speed, etc. There's also another feature that allows you to set up daily / weekly routines for all the various settings too; PROS: Cold Air! Easy DIY install for most folks!! SIMPLE buttons!!! Remote & SMART iPhone App capable!! CONS: Needs bigger "side-screens" for larger (> 36" wide) window openings.

Got this ac a month ago love it works great

Easy to install, instructions for Wi-Fi and App installation were simple to follow.

When I got the Midea 8,000 BTU SmartCool Window Air Conditioner with Wi-Fi and Voice Control, I was so excited I mean a remote operated ac is great but voice controlled awesome. Blows so cold cools my bedroom and bathroom with ease, multiply wow features, works on wifi also this is an ac for all. Easy to install also.

Purchased to replacement my 5K unit for better coverage. New unit works and functions during testing by touch buttons or remote, but can't get the WIFI app to work with it. No instructions with the unit to connect to WIFI, only thing found is a YouTube video that doesn't work. The only reason I give two stars: The unit turns on and works with the touch buttons and the remote, can't connect to my phone or network.

This midea air conditioner is everything. It work so good in my bedroom and also circulate great thru out my son room. I could as for a better ac unit. I love it. A fresh breath of air. Very easy to clean.

This is a great air conditioner with cool features such as WiFi and can be controlled with Alexa and google home. My husband installed it in our guest room which we just recently added in our house. The room cools easily within minutes and I like the fact that it also dehumidifies and ventilate because I have a very sensitive son who easily gets irritated during summer times due to his allergies. Also, it's an energy saver so it doesn't really cost us much with our electric bill even if it's in use it's every night. Another cool features that I really love is how easy it is control with the app and voice control. A/c Unit and app installation is very easy because it's compatible with our Alexa and google home. the remote control is also a great addition because we can control it without the hassle of getting up to adjust the and control the temperature or turning it off. We've been using it for two weeks now and we love it.