Refund Policy – Midea Canada Store

Last Modified: 12^th January, 2026

THIS REFUND POLICY APPLIES EXCLUSIVELY TO ITEMS PURCHASED DIRECTLY FROM THE MIDEA.COM/CA ONLINE STORE (https://www.midea.com/ca/store).

IMPORTANT: Consumers who purchased a product from Midea Store or this website (the “Product’), agree to the terms of this Refund Policy along with Midea’s Privacy Policy and Terms and Conditions.

All requirements under this Refund Policy must be followed in order to be granted a refund.

Refund Policy

If you are not completely satisfied, please contact us to request a refund for your product within thirty (30) days of receipt of shipment.

Refund Requirements

• Original receipt/ purchase proof (Order number if purchased online)
• Only items that have been purchased directly from Midea.com/ca/store can be refunded.
• Clear digital picture of the serial number tag after it has been removed from the product and cut
• Clear picture of the power cord cut.

Disclaimer

Any refund requests exceeding 30 days from the date of delivery will not be accepted.

Products purchased through other distributors must be refunded in accordance with their respective refunds and refund policies.

How to request a Refund

Please prepare your order number/picture of receipt, product serial number and contact us at EcomCanada@midea.ca.

Refund Policy

To request a refund, please contact us at EcomCanada@midea.ca  to receive refund instructions.

Once your refund request is authorized, you will receive your refund via the original form of payment.

Typically, it takes 2 business days for the refund to be processed after the pictures of your product is received and 3-5 business days for the refund amount to show up in your account.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us at EcomCanada@midea.ca within thirty (30) days from the date of delivery.

Consumers Only

We reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.