Malaysia
FREQUENTLY ASKED QUESTIONS:
1. When does the Campaign End?
The Parents' Day Campaign will commence on 8 May 2026, 00:00AM (GMT+8) Malaysia Time, and end on 21 June 2026, 11:59PM (GMT+8) Malaysia Time.
2. Who is eligible to participate in this campaign?
This promotion is open to all Malaysians only who are over 18 years of age except directors, officers and employees (and the immediate families of such persons) of the Promoter, authorized dealers, its agencies and companies associated with this Promotion.
3. What should I take note of when submitting my documents?
A: Please ensure the address you provide is accurate and complete, as it will be used as the delivery address for the product.
4. How do I participate in this campaign?
a. Purchase any model from the Midea Insta-Fit Series at any Midea Brand Store during the campaign period.
b. Submit your form here.
c. Upon successful submission:
i. participants shall be eligible to receive the Gift with Purchase; and
Ii. participants shall be automatically received a chance to win the Prize.
*All submissions must be done by 28 June 2026 at 23:59 to be entitled for campaign.
5. What should I do if I did not receive my Gift with Purchase or Prize?
The Gift with Purchase and Prize shall be delivered within sixty (60) working days from the date of successful verification or confirmation of the eligible participants, subject to stock availability.
6. Will I still be able to receive my rewards if I miss the campaign deadline?
Midea reserves the right to accept late submissions up to 28 June 2026. Any submission past the campaign period will not be entertained. No reward will be granted past the deadline.
7. How do I ensure that my submission is eligible?
1. Include Invoice/Receipt and Warranty Card – Your submission must include both a clear photo of your invoice/receipt and the filled-out warranty card placed side by side.
2. Avoid Duplicate Submissions – If the invoice or product serial number has already been submitted by someone else, your submission may be rejected. Submissions are processed on a first-come, first-served basis, with priority given to the earliest complete submission.
3. Provide the Correct Product Serial Number – Ensure that the product serial number is accurate and included in your submission. The serial number is usually found on the machine or product box or warranty card. If incorrect or missing, resubmit with the correct serial number.
8. Why have I not received the rewards for my submission?
There are several possible reasons why you have not received your gift with purchase:
a. The product you purchased may not be eligible for the gift with purchase redemption. Please check the campaign terms & conditions for details.
b. Your submission may have been rejected due to incomplete or invalid proof of purchase based on our terms and conditions.
c. The mobile phone number and delivery address provided may be incorrect, invalid, or not available for delivery.
d. Your delivery address and mobile phone number do not tally for delivery.
e. Your submission may not have been received. Please ensure that you have submitted your entry through the redemption form on the campaign page. (midea.com/my/parents-day).
f. There may be unforeseen delays in processing submissions.
g. Any submissions that violate our terms and conditions may be rejected at our discretion.
9. Why did I receive a different prize even though I purchased the product?
Prizes are offered on a first come, first served basis and while stocks last. In the event the originally advertised gift is no longer available, Midea Scott & English Electronics Sdn. Bhd. reserves the right to substitute it with a gift of similar value and function without prior notice. All gifts are non-exchangeable, non-transferable, and not redeemable for cash or credit.
10: Other notes:
Each invoice or serial number can only be submitted once, and Midea reserves the right to disqualify any submission that violates the campaign terms. Personal data submitted will be used solely for the purposes of this campaign.