Midea Return Policy

It is our goal to create a seamless shopping experience. If you are having trouble placing an order please contact Midea Order Support -Midea Customer Service at 866-846-9592 or orders@midea.com. All orders can be placed directly on Midea.com.

Please contact Customer Service at orders@midea.com

Midea accepts all major credit cards including Visa, MasterCard, American Express and Discovery.

Midea will charge your credit card only when your purchase is ready to ship. We pre-authorize credit cards when the order is initially placed, so as to eliminate fraudulent transactions.

At this time, Midea only accepts credit cards. Midea does not accept cash or check payments.

Midea will validate your billing and shipping address for each transaction. Your credit card billing address needs to be entered exactly as it appears on the credit card statement. This is to protect you from unauthorized purchases and fraud. However, the shipping address does not need to match the billing address. 

Your orders from Midea.com will be taxed using the applicable sales tax rate for your shipping address, in accordance with state and local law.

Midea ships most orders within 2 business days, and most orders should be delivered within 7-10 business days. Final delivery timeline depends on the delivery address.

Please contact our customer service team at orders@midea.com. All orders should be shipped within 48 hours and delivered within 7-10 business days.

To cancel an order contact Customer Service at orders@midea.com.

At this time, we'll ship almost anything on our site to anywhere in the United States—except Alaska, Hawaii and Puerto Rico—for free. At this time we do not offer expedited shipping.

Currently, Midea is unable to deliver to the following types of addresses: P.O. Boxes, addresses outside the contiguous 48 states, international addresses, Army Post Office (APO), Diplomatic Post Office (DPO) and Fleet Post Office (FPO).

It is not possible to modify the shipping destination once an order is placed. If you need help on your order, please contact Midea Order Support at orders@midea.com.

Please call our customer service line at 866-846-9592 and provide the order number that was sent in your original email confirmation.

Packages that are eligible for curbside delivery do not require your signature or presence at the time of delivery. However, it is recommended that someone is present to receive larger packages.

Please contact Midea’s Order Support Midea Customer Service at 866-846-9592 or orders@midea.com.

You will receive an email order confirmation. When the order has shipped, you will receive an update with shipping/tracking information. 

You will receive an automated order confirmation email within minutes of an order being placed. Please check your spam and junk folders for emails from orders@midea.com and add the address to your safe list or address book to ensure prompt delivery of future emails to your inbox. Please contact Midea Order  t Midea Customer Service at orders@imdea.com  Orders@midea.comto inquire about the status of your order.

We handle returns on a case-by-case basis with the goal of creating a positive customer experience. We value our customers and stand behind our products .Midea may accept return requests from items purchased within 30 days after delivery. If we choose to provide a refund, we apply refunds to the original payment method. Please contact Customer Support at orders@midea.com with questions or concerns. 

No, orders placed online cannot be returned to the store. 

Please contact customer service at orders@midea.com or 866-846-9592.

https://www.midea.com/us/support/product-registration.

Please contact support at orders@midea.com.

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