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Customer Support Center

Customer Support Center

We are ready to answer any questions regarding purchases, spareparts, installation, and product registration. 

  • Support Request
    Midea ID-EN Support Request-id Midea ID-EN Support Request-id
    Support Request
    Need help? Submit a support request and our team will assist you as quickly as possible. Contact Support
  • Product Registration
    Midea ID-EN Product Registration-id Midea ID-EN Product Registration-id
    Product Registration
    Register your product to activate your warranty, receive important updates, and unlock exclusive features. Register Now
  • Contact Us
    Midea ID-EN icon44 Midea ID-EN icon44
    Contact Us
    Have questions or need assistance? Get in touch with us, and our team will be happy to help. Contact Us
  • Find Your Case or Repair ID
    Midea ID-EN Find Your Case or Repair ID-id Midea ID-EN Find Your Case or Repair ID-id
    Find Your Case or Repair ID
    Locate your case status and track your repair progress. Track Your Case
  • Service Center
    Midea ID-EN Service Center-id Midea ID-EN Service Center-id
    Service Center
    Our team is ready to assist you with fast, reliable service to get you back on track. Locate a Service Center
Customer Care
  • Contact Us
    Midea Customer Service is ready to assist you. Click the button below to contact us.
    Midea Customer Service is ready to assist you. Click the button below to contact us.
    Toll-Free: 0-800-1-888-523
    Monday - Sunday & Public Holiday: 07.00 - 19.00 WIB
    Call Now
  • Spareparts & Accessories
    Orders can be placed online and will be delivered directly to your address
    Orders can be placed online and will be delivered directly to your address
    Whatsapp: 0862 8567 888 523
    Monday - Friday: 08.30 - 16.00 WIB | Tuseday: 08.30 - 14.00 WIB | Sunday Closed
    Learn More
Midea Office
  • Head Office
    Wisma Keiai Lt. 10, Jl. Jenderal Sudirman No. KAV.3, Karet Tengsin, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10220
    (021) 572-3335
    Google Maps
  • Jakarta Branch Office
    Wisma Keiai Lt. 10, Jl. Jenderal Sudirman No. KAV.3, Karet Tengsin, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10220
    (021) 572-3335
    Google Maps
  • Bekasi Branch Office
    Ruko Suncity Square, Jl. Mayor Madmuin Hasibuan No.44 Blok A, Marga Jaya, Kec. Bekasi Selatan, Bekasi, Jawa Barat 17141
    Google Maps
  • Bandung Branch Office
    Komp. Istana Mekarwangi, Jl. Taman Mekar Agung No. 21, Bandung, Jawa Barat 40237
    Google Maps
  • Semarang Branch Office
    Jl. Brigjen Sudiarto No.573 Blok G Pertokoan The Maja, Pedurungan, Semarang 50192
    Google Maps
  • Yogyakarta Branch Office
    Ruko Nogosaren No. 88J, Jl. Ringroad Barat, Sleman, Yogyakarta 55592
    (0274) 622 584
    Google Maps
  • Surabaya Branch Office
    Jl. Ir Soekarno, Ruko Mega Galaxy 14A 3A, Klampis Ngasem, Kec. Sukolilo, Surabaya, Jawa Timur 60116
    Google Maps
  • Medan Branch Office
    Jl. Amal Luhur No. 125, Dwikora, kec. Medan Helvetia, Kota Medan, Sumatera Utara 20123
    Google Maps
  • Pekanbaru Branch Office
    Jl. Soekarno Hatta (Arengka 1) No. 97B Labun Baru, Payung Sekaki, Pekanbaru, Riau 28292
    Google Maps
  • Palembang Branch Office
    Jl. Dr. M. Isa, Kuto Batu, Kec. Ilir Tim. II, Kota Palembang, Sumatera Selatan 30114
    (0711) 571 4360
    Google Maps
  • Denpasar Branch Office
    Jl. Cargo Permai No.59, Ubung, Kec. Denpasar Utara, Kota Denpasar, Bali 80111
    Google Maps
  • Makassar Branch Office
    Jl. Nico Blok I No. 20, Lariang Bangi, Kec. Makassar, Kota Makassar, Sulawesi Selatan 90151
    Google Maps
  • Kalimantan Branch Office
    Jl. Gatot Subroto No.43 - 45, Kebun Bunga, Kec. Banjarmasin Tim., Kota Banjarmasin, Kalimantan Selatan 70235
    Google Maps