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Customer Support Center

Have questions about your recent product purchase, parts, installation, or how to register your product?

How can we help?
  • Support Request
    Midea ID-EN Support Request-id
    Support Request
    Need help? Submit a support request and our team will assist you as quickly as possible. Contact Support
  • Product Registration
    Midea ID-EN Product Registration-id
    Product Registration
    Register your product to activate your warranty, receive important updates, and unlock exclusive features. Register Now
  • Contact Us
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    Contact Us
    Have questions or need assistance? Get in touch with us, and our team will be happy to help. Contact Us
  • Find Your Case or Repair ID
    Midea ID-EN Find Your Case or Repair ID-id
    Find Your Case or Repair ID
    Locate your case status and track your repair progress. Track Your Case
  • Service Center
    Midea ID-EN Service Center-id
    Service Center
    Our team is ready to assist you with fast, reliable service to get you back on track. Locate a Service Center
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Contact Us
  • Contact Us
    Midea Customer Representatives are ready to assist you. Click the button below to contact us.
    Midea Customer Representatives are ready to assist you. Click the button below to contact us.
    Toll-Free: 0-800-1-888-523
    Monday - Sunday: 07.00 - 19.00 WIB | Public Holiday: Closed
    Call Now
  • Spareparts & Accessories
    Hundreds of parts and accessories specifically designed for your Midea products.
    Hundreds of parts and accessories specifically designed for your Midea products.
    other
    Learn More
Midea Office Location
  • Jakarta
    Head Office
    Wisma Keiai Lt. 10, Jl. Jenderal Sudirman No. KAV.3, Karet Tengsin, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10220
    (021) 290-726-47
    (021) 290-726-48
  • Bandung
    Bandung Branch Office
    Komp. Istana Mekarwangi, Jl. Taman Mekar Agung No. 21, Bandung, Jawa Barat, 40237
  • Semarang
    Semarang Branch Office
    Jl. Brigjen Sudiarto No.573 Blok G Pertokoan The Maja, Pedurungan, Semarang, 50192
  • Yogyakarta
    Yogyakarta Branch Office
    Ruko Nogosaren No. 88J, Jl. Ringroad Barat, Sleman, Yogyakarta, 55592
    (0274) 622 584
  • Surabaya
    Surabaya Branch Office
    Jl. Rungkut Asri Tengah No. 22A Rungkut Kidul, Surabaya, 60293
    (031) 8786 2221
  • Medan
    Medan Branch Office
    Komp. Cemara Asri, Ruko Great Arcade, Jl. Cemara No. 93, Kec. Percut Sei Tuan Deli Serdang 20221
  • Pekanbaru
    Kantor Cabang Pekanbaru
    Jl. Soekarno Hatta (Arengka 1) No. 97B Labun Baru, Payung Sekaki, Pekanbaru, Riau 28292
  • Palembang
    Palembang Branch Office
    Jl. Dr. M. Isa No. 927A, Ilir Timur 3, Palembang 30114
    (0711) 571 4360
  • Denpasar
    Denpasar Branch Office
    Pertokoan Citraland Square CC15, Jl. Cargo Permai, Ubung Kaja, Denpasar 80116
    0851 0029 1015
  • Makassar
    Makassar Branch Office
    Jl. Nico Blok I No. 20, Lariang Bangi, Makassar, 90151