Local production and a network of authorized service centers make spare parts easier and faster to obtain.
Having advanced home appliances makes everyday activities much more convenient. However, beyond sophisticated features and aesthetic designs, there is one fundamental aspect that consumers often consider only when their appliances need maintenance: spare part availability.
Concerns about long waiting times or hard-to-find components can make consumers hesitant. Understanding these concerns, Midea provides reliable after-sales service through an integrated domestic manufacturing and distribution ecosystem.
With manufacturing facilities in Indonesia, Midea continues to strengthen its commitment to consumers, including by ensuring spare part availability through its network of authorized service centers. Local production and supply chain support make spare parts easier to obtain when needed, allowing repairs to be completed more quickly and giving consumers greater peace of mind.
This domestic manufacturing ecosystem also helps reduce the complexities of cross-border shipping. The components required by technicians for repairs can be supplied more efficiently, helping your home appliances return to optimal working condition without having to wait for weeks.
Midea's commitment to spare part availability is supported by large-scale manufacturing facilities developed across strategic industrial areas in Indonesia. These factories serve as key pillars of the company's electronics supply chain, including the continued supply of supporting components.
Midea's air conditioner factory is located in Cikarang. Its presence reflects Midea's commitment to meeting the needs of Indonesian consumers. By supporting local production and a more efficient supply chain, the facility also contributes to after-sales service needs. With production close to the domestic market, air conditioner spare parts can be supplied more efficiently when needed.
Midea's refrigerator factory is located in Suryacipta, Karawang. It is the largest refrigerator factory in Indonesia, with a production capacity of more than 2 million units per year, strengthening Midea's manufacturing ecosystem and supply chain in the country.
This investment also supports government policies to strengthen the national industry and position Indonesia as a regional hub for home appliance manufacturing. With its large-scale manufacturing capacity, the facility further strengthens the supply of components for food refrigeration products.
Midea's washing machine factory is located in Cikarang, with a targeted production capacity of up to 500,000 units per year. The factory currently produces twin-tub washing machines, with plans to expand its investment to include top-loading washing machine production starting in 2027.
This local production capability supports a more sustainable supply of washing machine components for Indonesian consumers over time.
To ensure component authenticity and proper installation, spare part orders are handled through authorized service channels. With Midea service centers serving customers across major cities, consumers can enjoy efficient and transparent after-sales service.
There are several key reasons why home appliance maintenance is best handled by authorized service centers:
Midea's investment in local manufacturing is not merely a business expansion strategy but also a long-term investment in consumer convenience. The synergy between Midea's manufacturing operations, efficient logistics systems, and ready-to-serve service center teams provides fast and reliable after-sales support.
With Midea home appliances, you can enjoy greater peace of mind knowing that spare parts are supported by local manufacturing and an authorized service network, helping your appliances maintain optimal performance over time.
